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yes we allow demo on our live...
Are there any hidden costs or setup fees?No, there are no hidden costs or fees associated with having a shared or reseller hosting account...
Can i upgrade my plan?Yes you can switch to bigger plan anytime for details you can contact billing or sales for more...
Can my sub resellers have their own nameservers?Yes, just open a support ticket with us and we will set this up for you. As long as an account...
Do you allow backups?Yes we have backup support on all servers and we take minimum weekly backups on some servers...
Do you have any issue with my country?No we host every country as long as you not do fraud with us, and pay using your own card or...
Do you have any site builder?Yes we have Rvsite Builder on all servers.
Do you help to transfer from my old server?yes 10 cpanel accounts transfer for free more than that will cost 1$ each or get quote from sales.
Do you offer 24/7 support?Yes we do via Live Chat, and Ticketing system.
Do you offer Domain Reseller Account? Do you offer Domain Reseller Account?Yes its free for Resellers and Master Resellers contact support.
Do you offer Fantastico?Yes we have fantastico on all servers. with no hidden charges for you are your customers.
Do you offer free ecommerce script?Yes Oscommerce is included in Fantastico which you can install for your website.
Do you offer money back?we offer 30days money back (within 30days after signup).
Do you offer phone Support?No we don't for now.
Do you offer websats?Yes we do.
Do you offer wordpress?Yes we do.
Does your hosting support joomla sites?yes our servers can host joomla websites.
How many servers do you have?We have 50+ servers now.
How to switch hosts without having any down timeSwitching to a new host can be a very smooth process or it can be very complicated. Following...
In how much time my account will be activated after order?We accept 2checkout.com (PayPal, Bank, Credit/Debit Cards) which do fraud check on all payments...
What are your server specs?Our all servers are minimum Dual Core Xeons or Quad Cores with 2GB to 8 GB RAM.
What if any one of my client violate terms?We will only suspend his account and will inform you about that.
What if i overdue?you will have to pay 10$ extra fine and your account will be suspend after third notice and will...
What is your support response time.Normally few minutes but on peak hours it could take 4 hours.
What is your uptime?We have many servers on 3 Data Centers minimum uptime we offer 99.00% and maximum 99.99%.
What type of payment do you accept?We accept all major credit cards, paypal. You can also choose between the 2checkout.com and...
Where is your Datacenter located?We hosted on TOP Class datacenters The Planet, Softlayer and NOCSTER. All are in USA.
Where is your company located?We are located in Ottawa, CANADA (website department).
Will i get any dedicated IP?No you will get 3 shared IPs 1 to access WHM and 2 for nameservers. If you want dedicated IP...
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